About us

GoodGuest is a quality and customer excellence platform for the hospitality sector. We believe excellent guests deserve to be recognized and rewarded wherever they stay — so we built a platform that certifies their excellence with an accredited badge and turns that trust into real discounts and offers at subscribed hotels.

The certification journey is simple: an 8-section excellence guide you review in about 10 minutes, followed by a short assessment that documents your expertise; passing earns you a tiered digital badge (Gold, Green, Blue) valid for 12 months — show it at any subscribed hotel's reception and claim your benefits instantly.

For hotels: our badge holders have proven they understand house rules — join the subscribed-hotel network and offer your promotions to qualified guests. Contact us to subscribe.